Privacy Policy

1. Information We Collect

When using InfraBuildr, we collect:

  • Account information (email, name, company details)
  • AWS configuration data and infrastructure designs
  • Usage data and platform interactions
  • Technical information about your device and browser
  • Billing information and payment history
  • Communication preferences and support interactions

2. Payment Information

For payment processing, we use Stripe as our payment service provider. When you make a payment:

  • Your payment information is collected and processed directly by Stripe
  • We do not store your complete credit card information on our servers
  • We maintain records of your subscription status and payment history
  • Stripe's privacy policy and security measures apply to payment data

For more information about how Stripe handles your payment data, please refer to Stripe's privacy policy.

3. How We Use Your Information

We use your information to:

  • Provide and improve our infrastructure design services
  • Process and manage your subscription and payments
  • Process and save your AWS infrastructure configurations
  • Send important service updates and notifications
  • Analyze platform usage to improve user experience
  • Ensure platform security and prevent misuse
  • Provide customer support and respond to inquiries
  • Send relevant product updates and marketing communications (with your consent)

4. Account Data Retention

We retain your account and infrastructure data for as long as your account is active. After account closure:

  • Your personal information is retained for 30 days before deletion
  • Payment records are retained as required by law
  • Infrastructure configurations are permanently deleted after 14 days
  • Anonymized usage data may be retained for analytics purposes

5. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit and at rest
  • AWS infrastructure configurations are encrypted and stored securely
  • We never store AWS credentials directly on our platform
  • Regular security audits and penetration testing
  • Access controls and monitoring for all systems

6. Data Sharing

We do not sell your personal information. We may share your data with:

  • AWS (for infrastructure deployment purposes)
  • Stripe (for payment processing)
  • Service providers who assist in platform operations
  • Law enforcement when required by law

7. Your Rights

You have the right to:

  • Access your personal data
  • Request data correction or deletion
  • Export your infrastructure configurations
  • Opt-out of marketing communications
  • Review and update your payment information
  • Request your account closure and data deletion

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience and analyze platform usage. You can control cookie preferences through your browser settings.

Last updated: 5/28/2025